020 7404 7473

Customer Support

5 Hatton Garden

London EC1N 8AA

Live Gold Pride Today

FAQ

Most frequent questions and answers

The price fluctuates every second. It increases and decreases constantly, but according to historical data, it has risen gradually. At which point you would like to sell would be up to you.

The price fluctuates every second. It increases and decreases constantly, but according to historical data, it has risen gradually. At which point you would like to sell would be up to you.

No appointment is needed to visit. We are available for walk-ins during working hours.

You do not need an account or register with us; you can walk in to sell your valuables.

The process only takes a few minutes unless you have too many small bits to test that must be checked individually.

Yes! One photo ID proof required either a driver’s license or a passport.

Heart of the Diamond District, Hatton Gardens.

Address:
5 Hatton Garden,
Holborn,
EC1N 8AA

Monday to Friday: 10:00 to 17:30
Saturday: 11:00 to 17:30
Sunday: Closed

We pay the estimate shown on our scrap assessment calculator at the time of sale. There are No extra charges.

We can pay by cash (British Pounds) or by Bank Transfer.

There is no limit on how much you can sell for cash.

Depending on the bank and the amount, our process could be immediate or take 24 to 48 hours. There are no set guidelines, but the maximum time would be 48 hours. We will provide all the necessary paperwork.

Use our estimate checker to value your items based on today’s indicators.

You can access our Live Bar Buying value from the link below.

Yes! We do buy fine Jewellery of any form.

No! There is no difference. The carat or purity determines the value.

Sorry, we do not purchase Plated Jewellery.

The worth will depend on the carat. The value would vary Depending on whether it’s 9, 14,18 or 22 ct. Please check our Scrap Buying Prices.

Yes, We buy without hallmarks; we use an X-ray gun to test the items’ purity

Depending on the number of grams, you can get an estimate by entering the weight into our calculator.

Yes! Don’t hesitate to contact us at 0207 404 7473; one of our team members will explain the process.

Yes! We buy all precious metals from India, Italy, Dubai, Africa, and worldwide.

We keep our profit margins low, between 1% and 2%, on fine Bars and coins.

You can contact us or use our online estimator to evaluate the pay-out.

A Troy Ounce weighs 31.1g, and depending on the cart, you can enter the weight into our calculator to get the current value.

Please use the link, fill out the form and follow our simple instructions.

Yes! However, we recommend you use insured, recorded delivery and split up the parcel depending on its value. We can’t be responsible for Royal Mail. Take pictures of what you are posting for your records.

We will keep this a simple answer; please check the company’s final payment who sent the free packs and compare it with ours. 😊👍

Post Gold for Cash Now!

99% of the time, we process the same day we receive it, but it takes a maximum of 48 hours.

No, sorry, we don’t. Monday, the post will be processed.

If we feel there is a value, we will pay for it or, reduce weight or break it out. You will also have the option to have the gemstones removed professionally for a cost if you wish.

We reduce the weight for the moment or remove it for you and pay for the metal weight.

The simplest method to test is to use a magnetic device as it’s not magnetic.

You have to do an acid test. When you use 9ct Acid on the item after scratching it, it turns pale light green if it’s not Gold; dark green could indicate it’s a lower-carat.

No sorry! Working on tiny margins and constant market fluctuation, we cannot do so.

Enter the weight in the right-carat column in our calculator.

Depending on the size and quality, we will add value on top of the Gold; however, if the quality and size are small and not cost-effective to remove, we will not pay for it. We can professionally remove the stones for a fee, which the customers can take with them.

We do not buy semi-precious stones unless they are precious; if they are big enough and easy to remove, we will do that for you. We must break it or reduce weight if it is complicated and to remove.

Yes! we buy all-carat which include 8ct, 10ct, 15ct, 21ct and more..

Yes! We can do this by using an X-ray Testing Machine.

Yes! We can do that free of charge. 😊👍

You need to calculate the price of 1ct and multiply it by the final carat. e.g. 10ct Price = (9ct Price /24) x 10

No! We pay for the value based on carat and weight unless they are luxury branded items we want to buy.

The fine is over 99.5% pure bullion, Sovereign and Britannia.