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London Gold Centre FAQ Hatton Garden • Trusted Answers • Selling Guidance

Frequently Asked Questions About Selling Gold, Jewellery & Precious Metals in London

In-Store & Online• Same-Day Payment• Hatton Garden Since 2001

Find clear answers to the most common questions about selling gold, jewellery, watches, bullion, and other precious-metal items with London Gold Centre. Whether you’re visiting Hatton Garden in person or selling online by post, this page helps you understand pricing, testing, ID, payments, and how to get the best value quickly and securely.

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Trusted Answers Clear guidance on pricing, testing, ID, and selling routes.

Hatton Garden Expertise In the trade since 2001 with local London support.

In-Store & Online Sell in person or by post depending on your needs.

Fast Payment Same-day payment guidance for eligible completed transactions.

Quick Help Before You Sell

This FAQ hub brings together the questions London Gold Centre is asked most often about selling gold, jewellery, watches, bullion, and other precious-metal items. It is designed to help you move quickly to the right next step, whether that means checking a live calculator, visiting our Hatton Garden showroom, or starting the online postal route.

If you need a live valuation starting point, you can use the Scrap Gold Value Calculator, the silver price calculator, or go straight to the right service for gold bars, gold coins, diamonds, or luxury watches.

These answers are intended to make the process clearer before you travel, post items, or contact the team.

What This FAQ Covers

Pricing: live calculators, spot-price guidance, and value per gram.
Process: how to sell in store or online by post, and how payment works.
Testing: hallmarks, XRF testing, and unmarked or mixed-carat items.
Documents: when ID is needed and what helps with watches or branded items.
Specialist items: bullion, gemstones, watches, diamonds, and branded jewellery.

Caption: Find answers about selling gold, jewellery, watches, and precious metals with trusted Hatton Garden expertise.

Answers to Common Questions About Selling Gold, Jewellery, Watches & Bullion

This FAQ hub brings together the most common questions customers ask before visiting Hatton Garden or sending items by post. It is designed to help you understand pricing, testing, payments, ID, bullion, watches, online selling, and the best next step for your items.

Selling Gold & Jewellery Online & Postal Selling Bullion, Bars & Coins Watches, Services & Tax

No Appointment Needed Walk in during opening hours or start online first if that is more convenient.

Free Testing & Valuation Items can be checked, weighed, and assessed before any offer is confirmed.

Same-Day Payment Most in-store transactions are completed quickly, and online parcels are normally processed fast once received and verified.

Hatton Garden Expertise Use a trusted London buyer with experience across jewellery, bullion, watches, diamonds, and precious metals.

Not Sure Which Page or Service You Need?

Many customers arrive here with mixed items or several different questions. Use the quick links below to move directly to the most relevant calculator, selling page, service page, or shop section.

Gold Calculator Silver Calculator Platinum Calculator Palladium Calculator Sell Online Bullion by Post Services Overview Buy Bullion

Selling Gold, Jewellery & Precious Metals

These are the most common questions about selling gold, jewellery, mixed precious-metal items, and getting paid quickly and securely.

Pricing, Testing & Value

Is today a good time to sell gold, and how can I check the price? Gold prices change daily. Use our live gold price calculator to check real-time UK rates per gram or ounce before you visit or post your items.

How do you value gold, silver, jewellery, or mixed precious-metal items? Items are normally weighed and tested using professional XRF technology. Value is based on metal type, purity, weight, and the current live market-linked rate. Branded jewellery or premium items may follow a different valuation route.

Do you buy broken, mixed-carat, antique, or non-hallmarked items? Yes. Solid gold, silver, platinum, and palladium items can still be tested and assessed even if they are broken, mixed-carat, antique, or unmarked.

Does gold colour, hallmark, or brand affect the price? Gold is mainly valued by purity and weight rather than colour. Hallmarks can help identify the likely carat, but unmarked items can still be tested professionally.

Can you check whether my gold is real or tell me the carat? Yes. Free non-destructive XRF testing can help confirm authenticity and approximate carat before any offer is confirmed.

Visiting, ID & Payment

Do I need an appointment, account, or documents to sell gold, jewellery, or watches? No appointment or account is needed to start. Some larger or compliance-sensitive transactions may require valid photo ID, and supporting documents can sometimes help with branded or specialist items.

Where is London Gold Centre and when are you open? We are based at 5 Hatton Garden, London EC1N 8AA. Opening hours are Monday to Friday 10:00–17:30 and Saturday 11:00–17:30.

How long does it take to sell, and when will I be paid? Most in-store transactions are completed quickly. Online sales are normally paid once the parcel has been received, checked, and approved. Timing can vary slightly depending on the items and checks required.

Are there any hidden fees, commissions, or deductions? No. Testing and valuations are free, and prices are designed to be clear and straightforward before you decide whether to proceed.

Do you buy platinum and palladium too? Yes. Use the dedicated platinum and palladium pages to check live pricing and route details.

Online Selling, Bullion by Post & Security

These questions help customers who want to sell online, send items by post, or understand how the postal process works before sending valuables.

How the Postal Route Works

How do I sell my items online, and is it safe? Complete the online form, send your items using a secure tracked postal method, and wait for valuation confirmation before payment is arranged. Parcels should be packaged carefully and documented for your own records.

Is it safe to post gold, silver, or bullion by mail? Yes, when you use the correct secure method. For bullion and higher-value items, the Bullion by Post page explains the safest route.

What should I include when sending jewellery by post? Include your name, contact details, and a list of items. It also helps to photograph the contents before sealing the parcel.

Can I lock in a gold price before visiting or posting? No. Pricing is based on the live market-linked rate at the time the items are received, tested, and valued.

Online Selling Questions

Do you accept international sellers or ship globally? Online selling routes are primarily structured for UK customers. If you are outside the UK, contact the team first before sending anything.

Why don’t you send prepaid gold packs like some other buyers? The aim is to keep the process transparent and flexible, without building hidden deductions into a prepaid-pack system.

Is certification or original packaging required when selling online? No, but certificates, brand paperwork, or original packaging can help with specialist items such as watches, designer jewellery, or some bullion products.

Can I sell jewellery online even if I don’t know the hallmark or weight? Yes. Items can still be checked and weighed professionally after they are received.

Need the postal route? Use Sell Gold or Jewellery Online or Bullion by Post for the most relevant next steps.

Bullion, Gold Bars, Gold Coins & Investment Questions

These are the most common questions from customers comparing bars, coins, bullion pricing, and buying or selling recognised investment products.

Buying & Selling Bullion

How is bullion valued and what brands do you accept? Bullion is usually assessed using live market-linked pricing. Recognised brands and mints such as Royal Mint, PAMP, Metalor, and Valcambi are commonly accepted.

Do you pay the same rate per gram for gold bars of any size? The value per gram is tied to purity and the live rate, but premiums and resale dynamics can vary by product type and format.

What’s the difference between the spot price and your offer? The spot price reflects the raw global market value. A dealer offer may differ depending on testing, handling, security, and the type of product being sold.

How do I sell gold bars or bullion in the UK? You can sell in-store at Hatton Garden or use the postal route. For bullion-specific guidance, use Bullion by Post.

Investment & Tax Questions

Can I buy gold or silver bullion online and get it delivered? Yes. The shop supports insured delivery and collection options for bullion buyers. Visit the bullion shop.

Can I invest in gold on a small budget? Yes. Smaller bars and coins can help new buyers start gradually before moving into larger-format bullion.

Are any gold or silver items tax-efficient in the UK? Many UK buyers compare legal-tender bullion coins and eligible investment-grade bullion for tax reasons. Always check the latest HMRC guidance for your situation.

Where can I buy bullion after checking prices here? Use the London Gold Centre shop for gold, silver, platinum, palladium, bars, and coins.

Watches, Services, Repairs & Specialist Items

These answers cover luxury watches, branded jewellery, repairs, designer items, diamonds, gemstones, and service-related questions.

Luxury Items & Specialist Valuation

How are watches valued, and should I sell in-store or online? Luxury watches are usually valued by brand, model, age, condition, and accompanying paperwork. In-store visits can be the best route for faster appraisal, while online selling can still be secure for suitable pieces.

Do you buy jewellery with diamonds or gemstones? Yes. Metal value is considered first, then stones can be assessed depending on size, quality, and the item type. For specialist items, use the dedicated Sell Diamonds or Gemstones pages.

What jewellery types and brands do you buy? Solid gold, silver, platinum, and palladium jewellery are commonly accepted, and branded or designer pieces may follow a premium valuation route.

Can you weigh and test my items if I don’t know what I have? Yes. Professional calibrated scales and non-destructive XRF testing can be used for mixed, unmarked, or uncertain items.

Repairs, Resizing & Support Services

Do you offer jewellery repairs, resizing, or plating? Yes. Jewellery repair, ring resizing, plating, polishing, engraving, and related workshop services are available. See Jewellery Repair.

Can I discuss refining or converting scrap into fine gold? If you want to discuss refining, melting, or specialist routes for scrap, use the Services Overview page or contact the team first.

Where is the best place to sell gold or jewellery in London? Many customers choose Hatton Garden because it is London’s best-known jewellery and precious-metals district, making it a practical place to compare valuation and selling options.

Where can I see all selling and support services in one place? Use the Services Overview page for gold, jewellery, watches, diamonds, gemstones, repairs, and related support.

Contact the Team Services Overview

Still Need Help Choosing the Right Service?

If your question is not answered above, contact London Gold Centre directly or move straight to the most relevant calculator, selling page, or service page for your item.

5 Hatton Garden, London EC1N 8AA • Walk-ins welcome during opening hours